At Club10, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our platform and services. By accessing or using Club10, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1 Personal Information:
- Account Information: Name, email address, phone number, and password when you register for an account.
- Payment Information: Credit card details, bank account information, and billing addresses for transaction purposes.
- Identity Verification Information: Government-issued identification, proof of address, and other necessary documents for verification.

1.2 Usage Information:
- Log Data: IP address, browser type, device information, access times, and pages viewed.

-Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to understand how you use our services and improve user experience.

1.3 Communication Information:
- Messages and Correspondence: Emails, chats, and other communications with us, including customer support interactions.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing Services:
- To process transactions, manage accounts, and provide customer support.
- To facilitate communication between buyers, sellers, and agents.

2.2 Improving and Personalizing Services:
- To analyze usage patterns and improve our platform and services.
- To customize content and advertisements based on user preferences.

2.3 Security and Compliance:
- To verify identities and prevent fraud.
- To comply with legal obligations and enforce our terms and policies.

2.4 Communication:
- To send updates, promotional materials, and other information related to our services.
- To respond to inquiries and provide customer support.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers:
- With third-party service providers who perform services on our behalf, such as payment processing, identity verification, and data analysis.

3.2 Legal Requirements:
- To comply with legal obligations, court orders, or government requests.
- To protect our rights, property, and safety, and the rights, property, and safety of our users and others.

3.3 Business Transfers:
- In connection with a merger, acquisition, or sale of assets, we may transfer your information to the relevant third party.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

5.1 Access and Update:
- You can access and update your account information through your account settings.

5.2 Delete:
- You can request the deletion of your account and personal information, subject to legal and contractual obligations.

5.3 Opt-Out:
- You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our platform. Your continued use of our services after any changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PropertyPay by Mosaic Homes
Office address: Suite B5 Emmanuel Plaza Jabi, Abuja
Email: mosaichomeslimited@gmail.com
Phone number: 09019857226

By using Club10, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our services immediately.